FAQ

Frequently Asked Questions

COVID-19

Our Precautions

We have implemented advanced cleaning and safety measures throughout the camp.

Because of this, measures may be updated since your last visit based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. We will continue to focus on the safety and wellbeing of our guests and staff.

 

Enhanced Cleaning

High-traffic areas such as handrails, benches, tables, restrooms, door handles, and playground equipment are being cleaned frequently.

 

Physical Distancing

Please follow signage on social distancing while visiting Camp Coldbrook. These signs may be at building entrances, on the floor, or hanging overhead.

 

Face Coverings

We recommend anyone not fully vaccinated wear a mask while in the office per the updated guidance. Therefore, face coverings may be removed while at your campsite. 

 

Reduced Contact

Physical barriers may be present to prevent contact.

Camp Coldbrook will continue to enforce social distancing guidelines unless otherwise noted. Therefore, we ask you adhere to our employee’s request for adequate spacing guidance.

In addition, we may not be performing stay-over service for reservations that include housekeeping service. Please contact the office for additional service or requests.

Health Acknowledgement

For the health and safety of all our guests and employees, please refrain from traveling to our resort if you or a member of your party exhibit any symptoms of COVID-19.

 

Symptoms may include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

By visiting, you are confirming you and the members of your party have not experienced any symptoms of COVID-19 symptoms within the last 14 days.

GENERAL

Holiday Periods
    • Memorial Day – May 26th – June 1st
    • 4th of July – June 30th – July 6th
    • Labor Day – September 1st –  September 7th
    • Columbus Day – October 6th – October 12th

Camp Coldbrook requires a three-night minimum stay when reserving during a holiday period.

*Holiday rates run the Wednesday prior to the Holiday through the following Wednesday.

Reservation Policy

Reservations are highly recommended.

  • Full payment is required at the time of reservation.
  • Rates include two (2) adults and two (2) children aged 17 and under.
  • Children age three (3) and under are free.
  • One (1) camping unit per campsite.
  • Two (2) vehicles per campsite. Additional vehicles are $3/day, space permitting.
  • Guests are only allowed to stay for a maximum of 119 days, approximately three (3) months, at a time.
  • At the time of reservation, additional guests are $6/per person, per day.
  • Daytime visitors are an additional $8/per person, per day.
  • Overnight visitors are an additional $12/per person, per night.
  • There is a $3/per night upcharge for visitors on Friday and Saturday nights.
Check-In + Check-Out

Check-in: 2:00 PM
Check-out: 11:00 AM

  • All campers, guests, and visitors must register and pay at the office upon arrival.
  • If a campsite is available, campers may choose an early check-in/late check-out for an additional $20.
  • Hassle-free check-in with an escort to your campsite is available upon request.
  • To extend your stay, notify the office by 10:00 AM.

Daytime guests must depart by 10:00 PM
Overnight guests must depart by 11:00 AM

Cancellation Policy
  • Refunds are prohibited due to: weather conditions, voluntary departures, acts of nature, or evictions.
  • Month-long reservations are non-refundable and non-transferable.
  • Holiday and special event reservations are non-refundable and non-transferable.
  • Payment will be held as a camping credit for one (1) year, less a $50.00 processing fee for cancellations taking place 48-hours in advance.
  • The entire payment will be forfeited for cancellations taking place with less than 48-hours notice.
Cancellation Policy with “Assurance Cancellation Protection”

Assurance Cancellation Protection can be added to your reservation for 12% of the reservation cost.

  • Assurance Cancellation Protection does not apply to reservations of 30 days or longer.
  • For cancellations 48 hours or more before check-in, the payment will be refunded less a $30.00 processing fee.
  • For cancellations less than 48 hours before check-in, payment will be forfeited.
  • Holiday and special event reservations that are canceled ten (10) or more days before check-in will be eligible for a one-time change in dates within the current season.  However, refunds are not available for holiday and special event reservations.
Sister Campgrounds

Check out our two sister properties located in New York and Virginia for alternative camping experiences.

Two fishermen camping in forest

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